Gabriel is the name that comes up again and again in reviews of Bon Accord Pest Control, whether the job involves bed bugs, mice, rats or a carpet beetle infestation somewhere in London. Customers describe him fitting motion-sensor cameras to confirm entry points, returning for repeat visits until an issue is fully resolved, and compiling reports that have proved useful evidence for tenants raising problems with landlords. Punctuality and calm, clear explanations are mentioned consistently throughout. Bon Accord holds a 4.9-star average from 138 Google reviews.
Reviews
4.9 / 5 · 138 totalWe had a mouse in our flat after a problem in our building. Gabriel was excellent and spent over 2 hours finding and sealing all potential entry points across the flat as well as reassuring us and providing peace of mind. Could not recommend highly enough!
We have discovered mice in our flat on four occasions over the past two weeks. Our landlord has already arranged a pest control company to attend. They have sealed and filled several holes inside the property. However, the mice are still active within the wall cavities. In addition, our neighbours have also reported mice in their flat, which suggests that the issue may be affecting the building as a whole. The pest control company advised us that, as the mice appear to be living inside the walls and possibly in the communal areas of the building, we should contact the council to arrange treatment of the internal wall spaces and communal areas, including placing bait stations and other control measures. At present, the mice may not be able to come out into the rooms, but they remain very noisy inside the walls, especially at night. We are therefore hoping the council can assist in addressing this wider building-level pest problem.
Thank You So much To Bon Accord Pest Control. We had a problem with cockroaches in an old victorian house. Gabriel was very helpful and the service he provided got rid of this horrible creatures from the house. Fingers crossed we won’t be seeing this ever again. I strongly recommend this pest control company as they are really quick and reliable.
Bon Accord saved my sanctuary. After a long and distressing battle with bed bugs, I felt completely overwhelmed. The first company I called refused to reapply chemical treatment—even though live bugs were still crawling in my bedroom. I was desperate. Then I found Bon Accord, and everything changed. They came in for a second chemical treatment and handled everything with care, professionalism, and genuine compassion. Their technician not only treated the room thoroughly, but also gave me clear, practical advice on how to fully eliminate the infestation. Following their guidance, I removed the carpet, bought a new bed frame and bedding, and sealed my clothes in plastic bags. They also took the time to explain how to prevent future infestations, offering simple but effective steps to protect my home long-term. That kind of thoughtful support made all the difference. Today, I woke up to a fresh, peaceful room—no blood stains, no bites, no bugs. I can finally sleep without fear. Bon Accord didn’t just treat my room—they restored my sense of safety and dignity. I truly don’t know what I would have done without them. Highly recommended for anyone facing this nightmare. They deliver results and care. Thank you, Bon Accord.
Very very professional and reliable service. Efficient and good communication. It's sometimes hard to find such helpful and trustworthy contractor and we are plan we worked with Bon Accord. Highly recommended. Solved the issue completely.
I can't recommend Gabriel and Bon Accord Pest Control highly enough. My wife and I were away last week and our kids called in a panic as they'd seen and smelt a rat in the house. We called Bon Accord and Gabriel - amazingly! - came round that afternoon to catch it. He left bait at possible entry points. He returned a couple of days later to survey our house including inspecting the roof. He worked out the likely entry point and left more bait and a motion sensitive camera. He came back again a third time and confirmed where the rats were getting in. He and his colleague fitted a blocker to hopefully prevent them returning along with more bait to test his plan. He'll come back in a week's time to check. I'd give Bon Accord six stars if I could! Gabriel and his colleague were responsive, professional and courteous. He's on speed dial and will recommend him to everyone I know.
We had a suspected carpet beetle infestation and called Bon Accord Pest for help. Gabriel, the technician, came to our home three times and was absolutely fantastic throughout the process. He was always punctual, professional, and took the time to explain everything clearly. From the very first visit, Gabriel reassured us by identifying the issue quickly and thoroughly. He explained the treatment plan in detail and gave us great advice on how to prevent the problem from returning. Each visit was carried out with care and precision, and we really appreciated his calm, informative approach. Thanks to Gabriel and the Bon Accord team, the issue has been resolved, and we feel confident it won’t come back. We would not hesitate to recommend them to anyone dealing with pest issues — truly outstanding service!