Pest UK Reading

Absolutely awful experience from start to finish with PestUK- avoid this company at all costs. I booked a technician to treat an obvious squirrel infestation in my house. The initial 'survey and treatment' took approximately 10 minutes, and consisted of traps being set in an inaccessible part of the loft, far from the entry point as "this was the only place the technician has access". After 4 days, the technician returned and removed the untouched traps and sealed the entry hole. Less than 24 hours later, the squirrel has ripped off the wire mesh which the technician had installed and was back inside. The technician attended for a third time to reinforce the mesh. However, had managed to trap the squirrel inside the property, causing a lot of noise and resulting in the squirrel chewing a new exit hole- causing additional damage to my property. At this point I had no faith in PestUK and decided to deal with the problem myself. I removed the fascia board next to the entry hole and immediately found a nest with 5 baby squirrels in. At no point was this communicated as potential as the technician has "tapped on the soffit board and didn't hear any squeaking". I removed the nest, replaced the fascia and dealt with the mother squirrel myself in the end. I will be referring the matter to BPCA as, by trapping the mother away from her kittens, PestUK contravened animal welfare laws through their negligence. Fortunately their blocking of the hole was shoddy and the mother got back in, else I'd have rotting squirrel carcasses in the eaves after the babies died of starvation. Equally demonstrated is that their 'guarantee' is not in fact such. I spoke to PestUK Director, Scott, and requested a refund as their technician's works neither correctly diagnosed, treated or prevented the issue. Something I managed in approximately one hour with no prior experience or training. His response was: "You will not get a refund; we should have just been aware. You cannot just get work done and then request a refund." Avoid at all costs. Have ago yourself, it's easier and less stressful than dealing with these lot.

Steve Tiler was brilliant. Highly recommended

Rick came to our house twice, he was super friendly and efficient. He was informative and professional. I would highly recommend.

A very prompt service. Gjorgji was polite and respectful. With a bit of investigation he got the problem sorted. Would not hesitate to use Pest UK again. Recommended.

Steve arrived absolutely on time, delighted with service, Steve couldn’t have been more helpful, will definitely use again

**Excellent Pigeon Control Service by Pest UK!** I recently contacted Pest UK to deal with a persistent pigeon problem on my property, and I am extremely impressed with their service. From the initial call to the completion of the job, the team was professional, knowledgeable, and efficient. The technician, Rick, arrived on time and conducted a thorough inspection. He explained the best solutions to deter the pigeons humanely and prevent them from returning. He recommended and installed bird-proofing measures like spikes and netting, which have worked perfectly. Since Pest UK's visit, the pigeon activity has drastically reduced, and my property is clean again. I appreciate their attention to detail, excellent customer service, and long-term approach to pest control. I highly recommend Rick for anyone struggling with a pigeon problem or any other pest issue. Their expertise and service quality are top-notch!

Danny Malkin provided an excellent service during his visit on 27/03/25. He managed to block the ingress point of the bird despite not being able to access it from the loft. However he managed to block the ingress point from the top of a ladder. Very knowledgeable friendly an asset to your company.