Pest Solutions

Pest Solutions was founded in 2001 and began business in Glasgow, where its head office remains. The company has a Newcastle office and serves Newcastle and surrounding areas including Gateshead, Sunderland, Durham and the wider North East. It is BPCA-accredited and its technicians are RSPH-qualified. Pest Solutions provides domestic pest control, commercial pest control, and pest bird control services, treating pests including rats, mice, squirrels, gulls, feral pigeons, fleas, moths, bedbugs, cockroaches, wasps, flies, ants and beetles.

It offers wasp nest removal and rodent proofing, and bird control including bird netting, bird spikes, and bird deterrent systems. The company has won over 20 national awards, including the Glasgow business awards 'net zero achievement' award in 2024, the National Pest Awards 'Pest business of the year' award in 2024, and the BPCA Awards 'Commitment to CPD Award & Leadership' in 2024.

Pest Solutions draws consistent praise from customers across Newcastle upon Tyne for the professionalism and thoroughness of its technicians. Several reviewers name George, Megan, Connor, Ceri and Adam individually, describing each as friendly, knowledgeable and reassuring, with the same standard of care maintained whether the visit concerns bed bugs, rats, mice, squirrels or a scratching noise traced above a bedroom ceiling. Punctuality and communication recur as recurring themes: technicians arrive when they say they will, give an estimated time of arrival in advance, contact customers the day before each appointment and keep them updated throughout multi-visit treatment plans.

More than one review highlights that problems are identified quickly and explained clearly, with one noting that a solution was found within minutes of arrival. Tidiness and a calm, methodical approach are also highlighted, as is the way technicians put minds at ease during stressful infestations and follow up promptly to confirm that issues have been resolved. The service is described as efficient from first contact to final visit, with treatment plans completed as scheduled and customers expressing full confidence in the staff who managed their cases.